Terms of Service

Bravo

Effective date: September 1, 2026 Last updated: September 1, 2026

Talk with Bravo, LLC 10178 Foxridge Circle, Highlands Ranch, CO 80126, USA admin@talkwithbravo.com

Read this first

Bravo is a communication aid. It is not a medical device, and it must never be relied on in an emergency.

Suggestions in Bravo are generated automatically by artificial intelligence. They may be wrong, incomplete, or inappropriate. Someone must review what the app suggests before it is spoken or sent. If a person needs urgent medical, safety, or crisis help, contact emergency services directly by another means, and make sure every user of this app has a reliable backup way to communicate urgent needs.

Section 6 explains this in full. Please read it.

These Terms also contain an arbitration agreement and a class-action waiver in Section 19. That means most disputes between you and us will be decided by an arbitrator rather than a judge or jury. You can opt out within 30 days and lose nothing by doing so — Section 19.7 tells you how.

1. About these Terms

These Terms of Service (the "Terms") are a legal agreement between you and Talk with Bravo, LLC ("we," "us," "our"). They govern your use of Bravo — the web application at https://app.talkwithbravo.com, our iOS and Android applications, and the services behind them (together, the "Service").

These Terms are the master agreement for the Service on every platform. Where you obtain an app through the Apple App Store or Google Play, additional platform-specific terms apply and are described in Section 20. Those terms supplement these Terms; they do not replace them, except where a platform's own rules require otherwise.

Our Privacy Policy at https://talkwithbravo.com/privacy describes how we handle personal information and forms part of these Terms.

By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

2. Who may use the Service

You must be at least 18 to create an account and agree to these Terms.

The Service is designed to be used by people of all ages, including children. A person who uses the Service to communicate (a "Communicator") may be any age. But the account holder — the person who agrees to these Terms, sets up profiles, and controls settings — must be an adult: the Communicator themselves, or a parent, guardian, or authorized caregiver acting for them.

If you set up the Service for someone else, you confirm that you have the authority to do so, and you agree to these Terms on that person's behalf as well as your own. You are responsible for their use of the Service and for supervising it to a degree appropriate to their circumstances.

3. Definitions

Account holder — the adult who creates and controls an account.
Communicator — a person who uses the Service to communicate.
Profile — the settings, vocabulary, and personalization context for one Communicator.
Supporter — a speech-language pathologist, therapist, teacher, or other person the account holder grants access to a Profile.
Institution — a school, district, clinic, agency, or other organization deploying the Service.
Your Content — anything entered into the Service: profile details, vocabulary, phrases, and messages.

4. Accounts

You are responsible for your account credentials and for activity under your account. Use a strong, unique password and tell us promptly at admin@talkwithbravo.com if you believe your account has been accessed without your permission.

Provide accurate information when you register and keep it current. You may close your account at any time in Admin Toolbar → User Info Admin; Section 18 explains what happens to Your Content.

5. Plans, profiles, and institutional access

Individual and family use is free, including up to five (5) Profiles per account.

Institutions and other groups needing more than five (5) Profiles, or administrative features, may obtain additional capacity under a separate written agreement with us. Where such an agreement exists, it governs that Institution's use of the Service and controls over these Terms as to that use.

We may change what is included in the free tier. If we reduce it, we will give account holders at least forty (40) days' notice and will not delete Profiles you have already created without giving you a reasonable opportunity to export them.

6. Communication suggestions, and the limits of this Service

6.1 How suggestions work

The Service uses a large language model to propose words, phrases, and sentences based on what is being composed and on the personalization context in the Profile. Suggestions are generated automatically, are not reviewed by any person before they appear, and are not our statements or recommendations.

Suggestions may be inaccurate, contextually wrong, offensive, or inappropriate for a particular Communicator — including in ways we have not anticipated and cannot prevent. We provide filtering and vocabulary controls, but no automated filter is complete.

The Communicator, or the adult supporting them, decides what is actually communicated. You agree to review suggestions before relying on them.

6.2 Not a medical device

Bravo is a general-purpose communication aid. It is not intended to diagnose, treat, cure, mitigate, or prevent any disease or condition, and it is not a substitute for assessment by a qualified speech-language pathologist, clinician, or educator. We make no clinical claim of any kind, and nothing in the Service is medical advice.

You are responsible for deciding whether the Service is appropriate for a particular Communicator, ideally with professional input.

6.3 No emergency or life-safety reliance

Do not rely on the Service for emergency, urgent medical, crisis, or life-safety communication. It depends on a working device, battery, operating system, network connection, and third-party services, any of which may fail or become unavailable without warning, and its suggestions may be wrong.

Every Communicator who may need to express urgent needs must have a reliable alternative method of communication available at all times. This is a condition of using the Service.

6.4 What is sent for processing

To generate suggestions, the Service transmits the text being composed and relevant personalization context to our AI provider, which processes it on our behalf under a written agreement and is prohibited from using it to train its models. Our Privacy Policy sets out the details. Do not enter passwords, financial account numbers, government identification numbers, or sensitive information about other people.

7. Your Content

Your Content is yours. We claim no ownership of the vocabulary, profiles, phrases, or messages you create.

You grant us a limited, non-exclusive, worldwide, royalty-free license to host, store, transmit, display, and process Your Content solely to operate and provide the Service to you — including transmitting it to our AI provider under Section 6.4. This license exists only so we can run the Service, ends when you delete the content or your account, and does not permit us to use Your Content for any other purpose. We do not use Your Content to train artificial intelligence models, and we do not sell it.

Content about other people. When you enter names or details of family and friends, you confirm you have a reasonable basis to do so. Please enter only what is useful for generating relevant suggestions, and avoid other people's contact details, health information, or other sensitive information about them.

You are responsible for Your Content and for keeping your own copies of anything important. Export is available in Admin Toolbar → User Info Admin.

8. Acceptable use

You agree not to use the Service, and not to let anyone else use it, to:

generate, request, or transmit content that is unlawful, or that harasses, abuses, stalks, threatens, defames, or bullies any person;
generate or transmit sexual content involving minors, or material that promotes child sexual exploitation or abuse;
promote violence, self-harm, or serious harm to any person;
impersonate any person or misrepresent the origin of a communication;
circumvent safety filters, tier limits, rate limits, or security measures;
reverse engineer, extract, or replicate any underlying model, prompt, or system instruction, or use output from the Service to train or improve any other AI model;
scrape, bulk-download, or programmatically access the Service outside any documented API;
interfere with the Service's operation or with the systems of any provider it depends on; or
violate applicable law or the terms of any third-party service the Service relies on.

9. Granting access to others

The account holder controls who can see a Profile.

Supporters. You may grant a named Supporter access to a Profile. You are responsible for who you grant access to and for what they do with it. You can review and revoke access at any time in Admin Toolbar → User Info Admin.
Our support team. If you ask for help and we need to see a Profile to diagnose the problem, you may grant our support staff temporary access. We do not access Profile content unless you grant it, and access is limited to the staff handling your request.

10. Institutions

If you use the Service on behalf of an Institution, you represent that you are authorized to bind it, and the Institution agrees that it:

has obtained all consents required by law — including parental or guardian consent — for every individual whose information it enters into the Service;
is responsible for administering Profiles, Supporter access, and permissions within its organization, and for removing access promptly when staff or students leave;
will comply with the education, health, and privacy laws that apply to it; and
understands that we are not the educational institution, healthcare provider, or decision-maker for any Communicator, and that the Service is not a system of record.

11. Privacy

Our Privacy Policy at https://talkwithbravo.com/privacy explains what we collect, how we use it, who receives it, and how to access, correct, export, or delete it. Children's information is covered in a dedicated section written for parents and guardians.

12. Open source, and our intellectual property

The source code of Bravo is published at https://github.com/OSUBlakester/BravoGCPCopilot under the Apache-2.0 license. That license governs your rights in the source code, and nothing in these Terms reduces any right it grants you.

These Terms govern the hosted Service we operate. Running your own copy of the source code is governed by the open-source license, not by these Terms — and if you do, you are solely responsible for it, you may not present it as our service, and you may not use our name, logo, or trademarks except as that license and applicable trademark law permit.

Our symbols, name, logo, and brand are ours. The communication symbols in Bravo were created by us and are not covered by the open-source license that applies to the source code. That license gives you rights in the code; it gives you no right to copy, redistribute, or build a product from our symbol set. If you run your own copy of Bravo from the source, you will need to supply your own symbols or license a set from someone else.

The Service also includes third-party open-source components, listed with their notices at https://talkwithbravo.com/notices.

Feedback. If you send us suggestions for improving the Service, we may use them without obligation to you. You keep any rights you have in what you send.

12.1 Copyright complaints

Bravo lets you upload your own images. You must only upload images you have the right to use. Do not upload photographs, artwork, or symbols belonging to someone else without their permission.

We respond to notices of claimed copyright infringement under the Digital Millennium Copyright Act, and we have registered a designated agent with the United States Copyright Office.

To report infringing material, send a written notice to our designated agent:

Copyright Agent, Talk with Bravo, LLC
10178 Foxridge Circle, Highlands Ranch, CO 80126, USA
Telephone: +1 720 635 0555
Email: admin@talkwithbravo.com

Under 17 U.S.C. §512(c)(3), your notice must include:

a physical or electronic signature of the copyright owner or a person authorized to act on their behalf;
identification of the copyrighted work you say has been infringed;
identification of the material you say is infringing, with enough detail for us to find it;
your address, telephone number, and email address;
a statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law; and
a statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on their behalf.

We will remove or disable access to material we remove in response to a valid notice, and we will make a reasonable attempt to tell the person who uploaded it.

Counter-notification. If your material was removed and you believe that was a mistake or a misidentification, you may send our agent a counter-notice under 17 U.S.C. §512(g)(3), containing your signature, identification of the removed material and where it appeared, a statement under penalty of perjury that you have a good-faith belief it was removed by mistake or misidentification, and your name, address, telephone number, and a consent to the jurisdiction of the federal court for your district (or, if you are outside the United States, for Douglas County, Colorado), and that you will accept service from the person who complained. We may restore the material in 10 to 14 business days unless our agent receives notice that a court action has been filed.

Repeat infringers. We will terminate, in appropriate circumstances, the accounts of users who repeatedly infringe copyright.

Misrepresentation. Under 17 U.S.C. §512(f), anyone who knowingly misrepresents that material is infringing — or that it was removed by mistake — may be liable for damages.

13. Third-party services

The Service depends on third parties, including our AI provider and our cloud and authentication providers. We choose them carefully and bind them contractually, but we do not control them. Their availability, performance, and changes are outside our control, and interruptions may affect the Service.

14. Changes to the Service and to these Terms

We are actively developing Bravo, and features will change.

We may modify or discontinue features. If we make a change that materially reduces core functionality, or if we discontinue the Service, we will give account holders at least forty (40) days' notice and a way to export Your Content.

We may update these Terms. For material changes we will give notice in the Service or by email before they take effect. Continuing to use the Service after that means you accept the updated Terms; if you do not accept them, stop using the Service and close your account. We will not apply material changes retroactively. Previous versions are archived at https://talkwithbravo.com/terms/archive.

15. Disclaimers

Except for warranties that cannot be excluded under the law that applies to you, the Service is provided "as is" and "as available," without warranty of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Service will be uninterrupted, timely, secure, or error-free; that suggestions will be accurate, appropriate, or suitable for any person or purpose; or that defects will be corrected.

Your statutory rights as a consumer are not affected by these Terms.

16. Limitation of liability

To the maximum extent permitted by applicable law:

we will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, or loss of goodwill; and
our total liability arising out of or relating to the Service will not exceed the greater of the amount you paid us in the 12 months before the claim or US$100.

These limits do not apply to, and we do not exclude or limit, liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for gross negligence or willful misconduct, or for any other liability that cannot be excluded or limited under applicable law. Some jurisdictions do not allow certain exclusions, so parts of this Section may not apply to you.

17. Your responsibility to us

If you use the Service on behalf of an Institution, the Institution agrees to indemnify and hold us harmless from claims arising out of its breach of these Terms, its failure to obtain required consents under Section 10, or its violation of law.

If you are an individual consumer, you are responsible to us only to the extent applicable law provides, and nothing in these Terms imposes a broader indemnity on you.

18. Suspension and termination

You may stop using the Service and close your account at any time in Admin Toolbar → User Info Admin.

We may suspend or terminate access if you materially breach these Terms — in particular Section 8 — if required by law, or to protect the safety of users or the Service. Except where a delay would create risk of harm or is legally prohibited, we will notify you first and give you a reasonable opportunity to fix the problem, because losing access to a communication tool is a serious matter.

On termination, your license to use the Service ends. We will make Your Content available for export for at least thirty (30) days, then delete it as described in our Privacy Policy. Sections 7, 12, 15, 16, 17, 19, and 21 survive.

19. Disputes and governing law

These Terms are governed by the laws of Colorado, without regard to conflict-of-laws rules.

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY DECIDE YOUR CLAIMS. IT ALSO LIMITS YOUR ABILITY TO PARTICIPATE IN A CLASS ACTION. YOU MAY OPT OUT — SEE SECTION 19.7.

19.1 Talk to us first

Most problems can be sorted out quickly. Before starting an arbitration, you agree to send us a short written notice describing the problem and what you want, to admin@talkwithbravo.com or to Talk with Bravo, LLC at the address in Section 22. We agree to do the same before starting one against you. Both of us agree to try in good faith to resolve it informally for sixty (60) days from the date the notice is received. This step is a condition of starting an arbitration, and the time limit for bringing a claim is paused while it runs.

19.2 Agreement to arbitrate

If we cannot resolve it informally, you and we agree that any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration, not in court, except for the claims described in Section 19.3. This includes disputes about the formation, scope, or enforceability of this Section. The Federal Arbitration Act governs its interpretation and enforcement.

You and we are giving up the right to a trial before a judge or jury. An arbitrator can award the same individual relief a court could, including damages and injunctive relief, and must follow these Terms as a court would.

19.3 What is not covered

This Section does not apply to:

claims that may be brought in small-claims court, so long as they stay there and remain individual;
either party's request for an injunction or other equitable relief to stop unauthorized use of, or infringement of, intellectual property rights;
any claim that cannot be arbitrated as a matter of law.

Nothing in this Section prevents you from reporting a concern to a government agency, or prevents the agency from acting on it.

19.4 How arbitration works

The arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, available at adr.org. If the AAA is unavailable or declines to administer the case, you and we will agree on another established administrator, or a court may appoint one.

We pay the costs. Because the Service is free for individuals, we will pay all AAA filing, administration, and arbitrator fees for any individual arbitration you bring in good faith, other than any fee that would have been your responsibility had the claim been filed in court. Each party pays its own attorneys' fees unless the law or the arbitrator's award provides otherwise.

You may choose to have the arbitration conducted by telephone or video, on written submissions only, or in person in the county where you live. You do not have to travel to Colorado.

19.5 Individual claims only

You and we agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate claims or preside over any form of representative proceeding.

If a court decides this Section 19.5 is unenforceable as to a particular claim or request for relief, that claim or request will be severed and heard in court, and the rest of this Section 19 will continue to apply to everything else. If Section 19.5 is found unenforceable in its entirety, then all of Section 19.2 is void and disputes will be resolved in the state or federal courts located in Douglas County, Colorado, to whose jurisdiction you and we consent.

19.6 Many similar claims at once

If twenty-five (25) or more demands for arbitration raising substantially the same claims are filed against us by or with help from the same counsel, the AAA will treat them in batches of no more than fifty (50), each batch as a single arbitration with one arbitrator and one set of fees. This applies equally to both parties, and the time limit for bringing a claim is paused for every affected claimant while the batches proceed.

19.7 Your right to opt out

You can decline this arbitration agreement and keep your right to go to court. Send us written notice within thirty (30) days of first accepting these Terms — or, if we later change this Section, within thirty (30) days of that change taking effect — to admin@talkwithbravo.com with the subject line "Arbitration Opt-Out", including the email address on your account. That is all you need to do.

Opting out costs you nothing. It does not affect your account, your access to the Service, or anything else in these Terms, and we will not treat you differently for it. If you opt out, disputes will be resolved in the state or federal courts located in Douglas County, Colorado.

19.8 If we change this Section

If we materially change this Section 19 after you accept it, the change will not apply to any dispute for which we already had actual notice. You may reject the change by opting out under Section 19.7 within thirty (30) days.

19.9 Your consumer rights are preserved

If you are a consumer, nothing in this Section deprives you of the protection of mandatory consumer-protection laws of the state where you live, or of any right to bring proceedings there. Sections 19.2 through 19.8 survive termination of these Terms and closure of your account.

20. Platform-specific terms

Apple App Store. The iOS app is licensed, not sold, under our End User License Agreement at https://talkwithbravo.com/eula, which incorporates these Terms and adds the provisions Apple requires — including that the license agreement is between you and us and not with Apple, that Apple has no maintenance, support, or warranty obligation, and that Apple and its subsidiaries are third-party beneficiaries entitled to enforce it. Where Apple's required terms conflict with these Terms as to the iOS app, Apple's required terms control for that app only. Any purchase made inside the iOS app is processed by Apple and subject to Apple's terms, and refunds for such purchases are handled by Apple.

Google Play. The Android app is subject to the Google Play Terms of Service in addition to these Terms. The Android app offers no in-app purchases.

Neither Apple nor Google is responsible for the Service or for providing support for it.

21. General

Entire agreement. These Terms, the Privacy Policy, the EULA (for the iOS app), and any separate Institution agreement are the entire agreement between you and us about the Service.

Severability. If a provision is unenforceable, the rest remains in effect.

No waiver. Not enforcing a provision is not a waiver of it.

Assignment. You may not assign these Terms. We may assign them in connection with a merger, acquisition, or sale of assets, on notice to you.

Notices. We will contact you at the email address on your account or through the Service. Send notices to us at admin@talkwithbravo.com and 10178 Foxridge Circle, Highlands Ranch, CO 80126, USA.

Force majeure. Neither party is liable for delays caused by events beyond its reasonable control.

22. Contact

Talk with Bravo, LLC 10178 Foxridge Circle, Highlands Ranch, CO 80126, USA admin@talkwithbravo.com

Questions about these Terms: admin@talkwithbravo.com Privacy questions and data requests: admin@talkwithbravo.com Report a harmful or inappropriate suggestion: admin@talkwithbravo.com